Privacy & Security

Your privacy is important.

Pellet Zone Ltd (PZL) has a robust and continuing commitment to the privacy of personal information provided by those visiting and interacting with PZL. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for this website.

The Information We Collect
Our various on-line forms require users to give us contact information that may include name, email address, address, and similar information. We do not request sensitive information from our visitors, such as credit card or social security numbers. We never sell, share or trade any of our customer information with other companies.  Part of the registration form requests a password – this is encrypted and so is not visible to us and accordingly can never be used by us.  A password reminder system is employed in the web site allowing the registered member to retrieve or change his/her password with no need for human intervention.

As a trading business PZL must, of course, understand what sales and purchasing opportunities exist, and accordingly our web site invites visitors to provide details of pellets they wish to buy or sell via a convenient on-line form. This information is stored in our office system on our own secure server, and is used in the day to day provision of our service. 
Occasionally we will make our buy/sell requirements known in the public domain – however this will be done completely anonymously – i.e. No personal or company data is ever divulged.  As a brokerage PZL depends on buyer/supplier confidentiality so we not only take this very seriously from our end users perspective, but also because confidentiality is crucial in our business. 

Opt in email
Our web site registration form invites visitors to ‘opt in’ to receiving email from us.  We will only ever send our registered and opted in visitor’s email that relates directly to the purchase and sale of pellets. This may include the type and tonnages we are looking to buy or sell, and also information about our service that will enhance our registered users understanding and use of our service.  We will never provide or sell our registered user data to third parties.
Registered users can log in and edit their profile at any time. 

Web site visitation data
We will collect general visitation information to help us identify how our web site is used (which pages, how often etc) - which ultimately helps us improve our service.  The web site visitation information we collect contains no company or personal data.

Contacting PZL

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with Pellet Zone – then please contact us via any of the contact points in our contact page



Pellet Zone Ltd has extensive local and international trading links as well as shipping logistics expertise.

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